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Cancelation Policy

We do have a 24hr cancellation policy. This means we require at least 24hrs notice if you cannot attend your appointment. If you fail to abide and do not cancel your appointment within 24hrs you will be charged up to the full amount of your treatment. **Due to current circumstances I will waive the cancelation policy if you are showing systoms of Coronavirus and/or self isolating**

Terms & Conditions

This privacy policy will explain how our organization uses the personal data we collect from you.

Topics:

• What data do we collect?

• How do we collect your data?

• How will we use your data?

• How do we store your data?

• Marketing

What are your data protection rights?

• What are cookies?

• How do we use cookies?

• What types of cookies do we use?

• How to manage your cookies

• Privacy policies of other websites

• Changes to our privacy policy

• How to contact us

• How to contact the appropriate authorities

What data do we collect?

Peace Massage Therapy collects the following data:

• Personal identification information (Name, email address, phone number, etc.)

• Medical and personal information

How do we collect your data? You directly provide Peace Massage Therapy with most of the data we collect. We collect data and process data when you:

  • Register online or place an order for and recieving any of our products or services, completing the contact us form.

• Voluntarily complete a customer survey/consultation form or provide feedback on any of our message boards or via email.

• Use or view our website via your browser’s cookies. Peace Massage Therapy may also receive your data indirectly from the following sources:

• Social media

How will we use your data? Peace Massage Therapy collects your data so that we can:

• Preform treatments on you to the best of our ability and manage your account.

• Email you with special offers on other products and services we think you might like.

• Contact you regarding your treatment If you agree, we will share your data with our partner companies so that they may offer you their products and services.

• Redmayne Lodge

When Peace Massage Therapy processes your order, or treatment, it may send your data to, and also use the resulting information from, credit reference agencies to prevent fraudulent purchases.

How do we store your data? Peace Massage Therapy securely stores your data at Redmayne Lodge, in the treatment room in secure files, or online files i.e the cloud or onedrive.

Marketing

Peace Massage Therapy would like to send you information about products and services of ours that we think you might like, as well as those of our partner companies.

• Redmayne Lodge If you have agreed to receive marketing, you may always opt out at a later date. You have the right at any time to stop Peace Massage Therapy from contacting you for marketing purposes or giving your data to other members of Redmayne Lodge If you no longer wish to be contacted for marketing purposes, please contact us.

What are your data protection rights?

Peace Massage Therapy would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following: The right to access – You have the right to request for copies of your personal data. We may charge you a small fee for this service. The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request Our Company to complete the information you believe is incomplete. The right to erasure – You have the right to request that we erase your personal data, under certain conditions. The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions. The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions. The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions. If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us: Call us at: 01904 501500 Email: info@redmaynelodge.co.uk Or write to us: Redmayne Lodge, 2 Park Gate, Strensall, York, Yo32 5YL Cookies Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. When you visit our websites, we may collect information from you automatically through cookies or similar technology For further information, visit allaboutcookies.org.

How do we use cookies? Peace Massage Therapy uses cookies in a range of ways to improve your experience on our website, including: • Keeping you signed in

• Understanding how you use our website What types of cookies do we use? There are a number of different types of cookies, however, our website uses:

• Functionality – Our Company uses these cookies so that we recognize you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies are used. • Advertising – Our Company uses these cookies to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device, and your IP address. Our Company sometimes shares some limited aspects of this data with third parties for advertising purposes. We may also share online data collected through cookies with our advertising partners. This means that when you visit another website, you may be shown advertising based on your browsing patterns on our website. How to manage cookies You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result. Privacy policies of other websites The Peace Massage Therapy website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy. Changes to our privacy policy Peace Massage Therapy keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 13 March 2020. How to contact us If you have any questions about Our Company’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us. Email us at: info@redmaynelodge.co.uk Call us: 01904 501500 Or write to us at: Redmayne Lodge, 2 Park Gate, Strensall, York, YO32 5YL

Privacy Policy

  • You will be required to fill out a consultation form, declaring personal information and all medical conditions, and agree to keep the therapist updated and accept the therapist has no liability shoud you fail to do so.

  • Both you and therapist have the right to refuse/stop the treatment at any time.

  • Inappropriate behaviour will not be tolerated and will be reported to local authorities aswel as full payment being taken.

  • Any time you feel pain or discomfort during the treatment, you will immediatley inform the therapist so they can adjust.

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